FAQs - Frequently Asked Questions

Yes, most products you see on our website product page with "In Stock" status are surely ready to order for you as we update our stock levels and prices on a daily basis. However, if you still want to confirm the stock levels with us. Please email us at [email protected] and our team will assist you with the stock levels check as soon as possible.

Placing an order at Cliqtosave.com is simple and easy.

If you are placing an order via your desktop or laptop device, please Click here.

If you are placing an order with your mobile device, please Click here.

Sure. Please email us at [email protected] for all your quote requests. Our team will respond to your quote request as soon as possible.

Our prices are already market competitive. However, It always depends on the required quantity and amount of the order. Most of the time, our prices will remain unchanged as we are already offering market-competitive product prices but we will still try our best possible to make better prices depending on your required quantity and order amounts.

Yes, we deliver anywhere in South Africa.

We only use a reputable and reliable courier service to ensure your order must be delivered on time to you safely. Some of the courier service providers names are The Courier Guy, SkyNet, Internet Express, etc.

Delivery Times (Estimated):

1 - 2 Business Days Approximately (Gauteng & JHB Areas)
2 - 3 Business Days Approximately (Other Main Centers)
3 - 4 Business Days Approximately (Regional Areas)

Delivery times are estimates only and we shall not be liable for any delays caused by the courier company.

If under R2499, flat rate of R99! InclVat

If over R2499 - FREE :-)

**Please note - items (over 10Kg) might take an extra 1-2 business days shipping time. Additionally, larger/heavier items might incur a higher delivery fee - we will inform you after your order is placed if there are any additional courier fees. This also applies volumetrically, if the length x breadth x height of a package / 4000 comes to more than 10Kg

Yes, we offer optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. You can choose this option at checkout before completing your order. If you do not select it, your shipment will be sent uninsured.

It's as easy as 123!

Simply Click here to learn how you can file an RMA on our website easily.

Cliqtosave Online does not charge any handling fee for unwanted returns made within 10 days of delivery. However, in some cases our suppliers or distributors may apply a handling or restocking fee, even if the product seal is intact. All unwanted returns are subject to assessment and approval by the supplier before any credit is issued.

Once we receive the returned product. We will examine the product and once the product return and refund are approved, we will request you for your banking details and the credit refund will be processed in 2-3 business days once we receive the banking details from your side.

Please Click here to see our return policy.

We are always at your service, please contact us via the following channel:

Email us at: [email protected]

We are always at your service, please contact us via the following channel:

Email us at: [email protected]

We provide support during the below timings:

08:00 - 17:00 SAST (Monday - Friday)

We also respond to queries outside the above-provided timings. However, there might be a few delays that can be expected.