Cudy 16 Port Layer 2 Managed Gigabit PoE Switch
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


| Brand | Cudy |
|---|---|
| Networking Device Type | POE Switches |
Details
The Cudy 16-Port Layer 2 Managed Gigabit PoE+ Switch with 2 x Uplink and 2 x FSP slots allows you to manage your home or office network with ease. It features 16 Ethernet PoE ports with 2 x uplink ports and 2 x SFP slots. Its PoE RJ-45 connectors support any 10/100/1000Mbps Ethernet devices, while the 2 non-PoE uplink ports support 10/100/1000Mbps Ethernet devices and it?s compliant with IEEE 802.3af/802.3at network standards.
Used for many applications the Cudy 16 Port PoE+ Switch works with IP Cameras for home, office or small businesses. It also works well with PCs, printers and access points in your home or office, making it ideal for small businesses. It even features a VLAN mode for additional security, this allows the ports to be isolated from one another.
Its simple plug-and-play interface makes it incredibly easy to use. Its sturdy design is made from high-quality metal. This gives you a longer service life and provides better heat dissipation, making it suitable for most environments. It also features a fanless design with venting holes to help dissipate heat with silent operation.
Watchdog guarantees the uninterrupted operation of your PoE devices. The PoE watchdog continuously monitors the connection status of remote hosts. If an error is detected on the remote PoE device, the PoE switch immediately restarts the device to bring it back to normal operation.
FEATURES:
- 16 Gigabit POE Ports, 2 Uplink Gigabit Ports and 2 Gigabit SFP Slots 1 Console Port
- Compatible with IEEE802.3at and IEEE802.3af
- Ethernet port supports 10/100/1000M adaptive
- Fanless design, natural cooling, compatible with 1U Rack Mount
- Support PoE Power Management, PoE watchdog
- Lightning Protection Surge: General Mode 6KV, Differential Mode 4KV, ESD 15KV
SPECIFICATIONS:
- AC Input: AC100-240V, 50/60Hz
- Ethernet Port:���16 x 10/100/1000Mbps PoE Port,���2 x 1000Mbps SFP Port,���2 x 1000Mbps Uplink Port,���1 x RJ45 Console Port
- Bandwidth: 40Gbps
- Packet Forwarding rate: 19.76Mpps
- DDR SDRAM: 128MB
- Flash Memory: 16MB
- Packet Neck Scarfer Memory: 4M
- MAC Address: 8K
- Jumbo frame: 9.6Kbytes
- VLANs: 4096
- Network Protocols:
- IEEE 802.3: Ethernet MAC Protocol
- IEEE 802.3i: 10BASE-T Ethernet
- IEEE 802.3u: 100BASE-TX Fast Ethernet
- IEEE 802.3ab: 1000BASE-T Gigabit Ethernet
- IEEE 802.3z: 1000BASE-X Gigabit Ethernet (optical ?ber)
- IEEE 802.3ad: Standard method for performing link aggregation
- IEEE 802.3x: Flow control
- IEEE 802.1ab:��� LLDP/LLDP-MED (Link Layer Discovery Protocol)
- IEEE 802.1p: LAN Layer QoS/CoS Protocol Traf?c Prioritization (Multicast ?ltering function)
- IEEE 802.1q: VLAN Bridge Operation
- IEEE 802.1x: Client/Server Access Control and Authentication Protocol
- IEEE 802.1d: STP
- IEEE 802.1s: MSTP
- IEEE 802.1w: RSTP
- PoE protocol: IEEE802.3af (15.4 W), IEEE802.3at (30 W)
- Network Media: 10BASE-T: Cat3, 4, 5 or above UTP(?100 M), 100BASE-TX: Cat5 or above UTP(?100 M), 1000BASE-TX: Cat5 or above UTP(?100 M)
- Fiber Medium: Multi-mode Fiber: 50/125, 62.5/125, 100/140um, Single-mode Fiber: 8/125, 8.7/125, 9/125, 10/125um
- Working Environment: Operating temperature: -20~50���C, Storage temperature: -40~85���C, Operating Humidity: 10%~90%, No condensation, Storage Humidity: 5%~90%, No condensation, Working height: Up to 10,000 feet, Storage height: Up to 10,000 feet
- Indicator: PWR, SYS, PoE, Link/ACT
- PWR (Power Indicator): Lighting: Powered, Un-Light: No Power
- SYS (System Indicator): Flashing: System Start-up, Lighting: System Running
- PoE: Lighting: PoE on, Un-Light: PoE off
- Link/ACT: Lighting: Link connection, Flashing: Data transmission, Un-Light: Link disconnect
- VLAN: 1-16 ports are isolated from each other,���and the PoE Watchdog function is open (hardware takes precedence over software)
- Default: All ports can communicate with each other,���PoE Watchdog is closed
- Extend: 13-16 Port: Supports 250m link extension at a rate���of 10M, other ports normal, PoE Watchdog���open (hardware takes precedence over software)
- Reset: Short press restart, long press 5 seconds to���restore factory Settings
WHAT'S IN THE BOX:
- Cudy 16-Port Layer 2 Managed Gigabit PoE+ Switch with 2 Uplink+2 FSP slots x1





