Defy 12000BTU Inverter Split Air Conditioner

• 1–2 business days (Gauteng & JHB Areas)
• 2–3 business days (Main Centres)
• 3–4 business days (Regional Areas)

We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.

If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.

We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.

If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.

Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.

Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.

Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.

Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.

Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.

Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.

Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.

Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.

Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.

Volumetric note: A surcharge may apply if the package’s volumetric weight (length × breadth × height ÷ 4000) exceeds 10 kg.