Logitech G502 Hero Optical Gaming Mouse
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


Logitech 910-005471 G502 Hero Optical Gaming Mouse, with programmable RGB lighting + 5x thumb buttons, 12 mp/sec, adjustable 100-16000 dpi PMW3366 engine with 5 settings, with adjustable weight cartridge, dual-mode scroll wheel (click-to-click or hyper-fast scrolling), hydrophobic coating in the palm area, polytetrafluoroethylene gaming feet, Max. Acceleration: 40G, speed 400iPS, 11 programmable buttons, with 4-way tilt wheel + zoom, dedicated controls to switch "on-the-fly" from pixel-precise targeting to fast-twitch evasive moves - USB, black
| Brand | Logitech |
|---|---|
| Mouse & Keyboard Types | Gaming Wired Mouse |
Details
Logitech 910-005471 G502 Hero Optical Gaming Mouse, with programmable RGB lighting + 5x thumb buttons, 12 mp/sec, adjustable 100-16000 dpi PMW3366 engine with 5 settings, with adjustable weight cartridge, dual-mode scroll wheel (click-to-click or hyper-fast scrolling), hydrophobic coating in the palm area, polytetrafluoroethylene gaming feet, Max. Acceleration: 40G, speed 400iPS, 11 programmable buttons, with 4-way tilt wheel + zoom, dedicated controls to switch "on-the-fly" from pixel-precise targeting to fast-twitch evasive moves - USB, black
Features:
A REBORN HERO
G502 HERO features an advanced optical sensor for maximum tracking accuracy, customizable RGB lighting, custom game profiles, from 200 up to 16,000 DPI, and repositionable weights.
HERO 16K SENSOR
HERO is our most accurate gaming sensor ever with next-gen precision and a ground-up architecture. With the fastest frame rate processing yet, HERO is capable of 400+ IPS across the 100 - 16,000 DPI range with zero smoothing, filtering or acceleration. HERO achieves competition-level precision and the most consistent responsiveness ever. Be sure to customize and tune your DPI settings using Logitech Gaming Software (LGS).
11 PROGRAMMABLE BUTTONS
Use Logitech Gaming Software to program your favorite commands and macros to each of the 11 buttons. Build, crouch, melee, heal … put your power moves at your fingertips. Save up to 5 different profiles directly to the mouse to take your settings with you anywhere.
TUNABLE WEIGHT
Fine tune mouse feel and glide to your advantage. Five 3.6g weights come with G502 HERO and are configurable in a variety of front, rear, left, right and center weighted configurations. Experiment with the alignment and balance to find the sweet spot to optimize your gaming performance.
LIGHTSYNC RGB
LIGHTSYNC technology is next generation RGB that can be driven by games, audio, or your screen to deliver the most immersive RGB experience ever. Select from a full spectrum of approximately 16.8 million colors and synchronize lighting animations and effects with your other Logitech G devices. Customize it all quickly and easily using Logitech Gaming Software.
Game Ready Details
In addition to the core performance and personalization features, many details were thoughtfully engineered and designed. Look for primary buttons with mechanical switches rated to 50 million clicks, braided cable with hook and loop cable tie, rubberized side grips, magnetic weight-cavity door, and more.
Requirements:
Windows® 7 or later
macOS 10.11 or later
Chrome OS™
USB port
Internet access for Logitech Gaming Software (optional)
Specifications:
Physical Specifications
Height 132 mm
Width 75 mm
Depth 40 mm
Weight 121 g, mouse only
Optional extra weights up to 18g (5x3.6g)
Cable length 2.10 m
Tracking
Sensor HERO
Resolution 100 - 16,000 dpi
Zero smoothing/acceleration/filtering
Max. acceleration > 40 G2Tested on Logitech G240 Gaming Mouse Pad
Max. speed > 400 IPS3
Responsiveness
USB data format 16 bits/axis
USB report rate 1000 Hz (1ms)
Microprocessor 32-bit ARM
Durability
Main buttons 50 million clicks
PTFE Feet > 250 kilometers4Tested on Logitech G240 Gaming Mouse Pad
Other features
Onboard memory 5 profiles
LIGHTSYNC RGB 1 zones
Braided cable Yes


