Mercusys AC12 AC1200 Dual Band Wireless Router
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
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Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


Mercusys AC1200 Dual Band Wireless Router. Wi-Fi band: Dual-band (2.4 GHz / 5 GHz), Top Wi-Fi standard: Wi-Fi 5 (802.11ac), WLAN data transfer rate (max): 867 Mbit/s. Ethernet LAN interface type: Fast Ethernet, Networking standards: IEEE 802.11ac,IEEE 802.11b,IEEE 802.11g,IEEE 802.11n,IEEE 802.3,IEEE 802.3u, Ethernet LAN data rates: 10,100 Mbit/s. Security algorithms: WPA-PSK,WPA2-PSK. Product type: Tabletop router, Product colour: Black. Antenna type: External, Antenna gain level (max): 5 dBi
| Brand | Mercusys |
|---|
Details
Mercusys AC1200 Dual Band Wireless Router. Wi-Fi band: Dual-band (2.4 GHz / 5 GHz), Top Wi-Fi standard: Wi-Fi 5 (802.11ac), WLAN data transfer rate (max): 867 Mbit/s. Ethernet LAN interface type: Fast Ethernet, Networking standards: IEEE 802.11ac,IEEE 802.11b,IEEE 802.11g,IEEE 802.11n,IEEE 802.3,IEEE 802.3u, Ethernet LAN data rates: 10,100 Mbit/s. Security algorithms: WPA-PSK,WPA2-PSK. Product type: Tabletop router, Product colour: Black. Antenna type: External, Antenna gain level (max): 5 dBi
Faster Access to a More Colorful Life
AC1200 Dual Band Wireless Router
AC12
Blazing-Fast Everyday Wi-Fi
Complying with the powerful 802.11ac standard, AC12 delivers a blazing-fast Wi-Fi speed of up to 1200Mbps, which is 3x faster than the speed of the previous 802.11n standard. AC12 lets your home devices achieve their optimal Wi-Fi performance. It is the superior choice for providing faster, stronger Wi-Fi over your home or office.
Concurrent Dual Band Connections
AC12 provides simultaneous dual-band Wi-Fi signals. The 2.4GHz band delivers 300Mbps Wi-Fi for everyday activities like surfing the internet and sending emails. The crystal 5GHz band reaches 867Mbps so you can game online and stream in HD simultaneously. Both bands work at the same time to meet the needs of multiple tasks on different devices.
Strong Signal,
Great Coverage
Four external 5dBi antennas powered with advanced antenna technology provide users with larger wireless coverage and wireless signal intensity throughout your large home or office, making weak, dropped connections a thing of the past.
Superior Online Experience with IPv6 & IPTV
Compatible with IPv6, AC12 allows you to enjoy IPv6 services provided by ISP
and visit IPv6 websites.
IPTV supports IGMP Proxy/Snooping, Bridge and Tag VLAN to optimize IPTV
streaming for high network efficiency and superior online experience.
Easy Three-Step Installation
With no need for complicated configuration, you can simply follow the step-by-step instructions on the intuitive webpage to set up your AC12 in minutes.
- 1. Create a unique login password
- 2. Choose your internet service and enter the required information
- 3. Set your wireless network name ( SSID ) and password





