Microsoft 365 Family for up to 6 People 12-month Subscription Download
- Brands - Cliqtosave Online:
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Google Pay, Apple Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PeachPayments (ZeroPay, PayFlex and Happy Pay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 19 Jul 2026.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
| Brand | Microsoft |
|---|---|
| Software Types | Office |
Details
Description:
Microsoft 365 Family for up to 6 People 12-month Subscription Download
* Product Keys to be delivered via email upon paid checkout
Microsoft 365 Family - ESD (Electronic Software Delivery)
One convenient subscription for PC, Mac, iOS and Android devices for up to 6 people. Includes premium Office apps, up to 6TB of cloud storage – 1 TB per person – and advanced security for all your devices.
With Microsoft 365 Family you and the people you share with can:
Access smart assistance features, plus hundreds of premium templates, photos, icons, and fonts in Word, Excel, and PowerPoint
Save and share files and photos across devices with OneDrive
Experience advanced security protection in OneDrive and Outlook
Set location alerts in the Microsoft Family Safety mobile app*
Use the subscription on up to 5 devices at the same time
Important Notifications:
A 24-hour provisioning window applies during normal working office hours Monday to Friday 8am-5pm
Once the provisioning is complete you will receive a product key via email. The product key is valid for 12 months
This subscription is valid for one email address only and for non-commercial use
THIS ITEM IS NON RETURNABLE
Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. Please note that according to the Consumer Protection Act and its relevant regulations, all purchases pertaining to digital content provided via intangible form and/or on-line services are final and non-refundable when such content or service has been provided online.
Requirements
Computer and processor
PC: 1.6 gigahertz (GHz) or faster, 2-core
Mac: Intel processor
Android: ARM-based or Intel x86 processor
iOS: N/A
Operating System
PC: Windows 11, Windows 10, Windows 8.1
Mac: The three most recent versions of macOS
Android: The last four major versions of Android
iOS: The two most recent versions of iOS
For the best experience, use the latest version of any operating system specified above
Memory
PC: 4GB RAM / 2GB RAM (32 bit)
Mac: 4 GB RAM
Android: 1 GB
Hard Disk
PC: 4.0 GB of available disk space
Mac: 10 GB of available disk space. HFS+ hard disk format (also known as Mac OS Extended or APFS)
Display
PC: 1280 x 768 screen resolution
Mac: 1280 x 800 screen resolution
Graphics
PC: Graphics hardware acceleration requires DirectX 9 or later, with WDDM 2.0 or higher for Windows 10 and Windows 11 (or WDDM 1.3 or higher for Windows 10 Fall Creators Update).
.NET version: Some features may require .NET 3.5 or 4.6 and higher to also be installed
Mac: No graphics requirements