TP-Link Deco X20(3-Pack) AX1800 Whole-Home Mesh Wi-Fi 6 System
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price | 
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% | 
| Ozow InstantEFT | 3.00% | 
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% | 
| SnapScan / PeachPayments (Apple Pay) | 3.52% | 
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% | 
| PayFlex / PeachPayments (ZeroPay) | 6.43% | 
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
          (length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
        At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
        Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
        You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
 
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


| Brand | Tp-Link | 
|---|---|
| Networking Device Type | Mesh Access Points | 
Details
Faster Connections: Wi-Fi 6 speeds up to 1,800 Mbps—1,201 Mbps on 5 GHz and 574 Mbps on 2.4 GHz.
Connect More Devices: OFDMA and MU-MIMO technology quadruple capacity to enable simultaneous transmission to more devices.
Boosted Seamless Coverage: Achieve seamless whole home coverage with a clearer and stronger whole home Wi-Fi signal generated by Wi-Fi 6.
Ultra-Low Latency: Greater reduction in latency enables more responsive gaming and video chatting.
One Unified Network: Multiple units form a whole-home network that auto-selects the best connection as you move around your home.
Total Security: WPA3 encryption and TP-Link HomeCareTM provide personalized features, including Parental Controls, Antivirus, and Quality of Service (QoS) to ensure a safer online experience.
Setup Made Easier Than Ever: The Deco app walks you through setup step-by-step.
SECURITY
Network Security SPI Firewall
Access Control
HomeShield Security
Real-Time IoT Protection
Malicious Site Blocker
Intrusion Prevention System
DDoS Attack Prevention
Home Network Scanner
Guest Network 1× 5 GHz Guest Network
1× 2.4 GHz Guest Network
WiFi Encryption WPA-Personal
WPA2-Personal
WPA3-Personal
WIRELESS
Standards Wi-Fi 6
IEEE 802.11ax/ac/n/a 5 GHz
IEEE 802.11ax/n/b/g 2.4 GHz
WiFi Speeds AX1800
5 GHz: 1201 Mbps (802.11ax)
2.4 GHz: 574 Mbps (802.11ax)
WiFi Range 1-3 Bedroom Houses (1-pack)
3-4 Bedroom Houses (2-pack)
4-6 Bedroom Houses (3-pack)
TP-Link Mesh Technology
Optional Ethernet backhaul work together to link Deco units to provide seamless coverage
2× Antennas (Internal)
Multiple antennas form a signal-boosting array to cover more directions and large areas
Beamforming
Concentrates wireless signal strength towards clients to expand WiFi range
WiFi Capacity High
Dual-Band
Distribute devices to different bands for optimal performance
MU-MIMO
Simultaneously communicates with multiple MU-MIMO clients
OFDMA
Simultaneously communicates with multiple WiFi 6 clients
4 Streams
More than enough bandwidth for connected devices
Working Modes Router Mode
Access Point Mode
HARDWARE
Ethernet Ports 2× Gigabit Ports
*Per Deco Unit
Supports WAN/LAN auto-sensing
Buttons Reset Button
SOFTWARE
Protocols IPv4
IPv6
Service Kits HomeShield
Learn More>
Parental Controls HomeShield Parental Controls
Custom Profiles
Professional Content Filter Library
Family Time
Bedtime
Off Time
Time Rewards
Family Online Time Ranking
Pause the Internet
Weekly and Monthly Reports
WAN Types Dynamic IP
Static IP
PPPoE
PPTP
L2TP
Quality of Service HomeShield QoS
QoS by Device
Cloud Service OTA Firmware Upgrade
TP-Link ID
DDNS
NAT Forwarding Port Forwarding
UPnP
IPTV IGMP Proxy
IGMP Snooping
Bridge
Tag VLAN
DHCP Address Reservation
DHCP Client List
Server
DDNS TP-Link
Management Deco App
TEST DATA
WiFi Transmission Power CE:
<20 dBm (2.4 GHz)
<23 dBm (5 GHz)
FCC:
<30 dBm (2.4 GHz)
<30 dBm (5 GHz)
PHYSICAL
Dimensions (W×D×H) 4.33 × 4.33 × 4.49 in
(110 × 110 × 114 mm)
Package Contents Deco X20 (3-pack)
3 Deco X20 Units
1 RJ45 Ethernet Cable
3 Power Adapters
1 Quick Installation Guide
Deco X20 (2-pack)
2 Deco X20 Units
1 RJ45 Ethernet Cable
2 Power Adapters
1 Quick Installation Guide
Deco X20 (1-pack)
1 Deco X20 Unit
1 RJ45 Ethernet Cable
1 Power Adapter
1 Quick Installation Guide
OTHERS
System Requirements Android 5.0 or later
iOS 9.0 or later
*Note: The minimum system requirements will be updated alongside updates to the app, subject to official website information.
Certifications CE, FCC, IC, RoHS, JPA, JRF, VCCI
Environment Operating Temperature: 0?~40? (32? ~104?)
Storage Temperature: -40?~60? (-40? ~140?)
Operating Humidity: 10%~90% non-condensing
Storage Humidity: 5%~90% non-condensing
?Use of Wi-Fi 6 and other features including OFDMA, MU-MIMO, 1024-QAM, and BSS Color require clients to also support the corresponding features.
†Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.
‡Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device





