TP-Link Tapo RV20 MagSlim LiDAR Navigation Robot Vacuum
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Google Pay, Apple Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PeachPayments (ZeroPay, PayFlex and Happy Pay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 19 Jul 2026.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Features
Ultra-Slim 3.1-in Design: Moves freely under furniture to reach hidden dirt and grime that can’t escape its sweep.
MagSlim LiDAR Navigation System: Accurately maps out your house in minutes, reducing omissions and repeated cleaning, and even works well in the dark.
Customizable Cleaning: Merge and separate areas, set cleaning schedule, and customize clean modes for each room.
4-Level Suction Modes: 2000Pa Strong Suction. Easily clean pet hair, daily messes, and more.
Twin Side Brushes: Takes care of corners and edges while preventing dirt from splashing for more thorough clean.
3-Hour Continuous Cleaning: 2600mAh battery for long-lasting cleaning.
Quiet Cleaning: Cleans your home without disturbing you or your pets with working volume of 51dB.
Auto-Charging: Returns to the charging dock automatically when the battery gets low, and then restarts right where it left off.
OTA Updates Supported: Upgrade to the latest firmware via Tapo App for a better experience. More features to come.
Ultra-Slim, Moves Freely Under Furniture
| Brand | Tp-Link |
|---|---|
| Health Product Type | Vacuum Cleaner |
Details
Description:
TP-Link Tapo RV20 MagSlim LiDAR Navigation Robot Vacuum
Features
Ultra-Slim 3.1-in Design: Moves freely under furniture to reach hidden dirt and grime that can’t escape its sweep.
MagSlim LiDAR Navigation System: Accurately maps out your house in minutes, reducing omissions and repeated cleaning, and even works well in the dark.
Customizable Cleaning: Merge and separate areas, set cleaning schedule, and customize clean modes for each room.
4-Level Suction Modes: 2000Pa Strong Suction. Easily clean pet hair, daily messes, and more.
Twin Side Brushes: Takes care of corners and edges while preventing dirt from splashing for more thorough clean.
3-Hour Continuous Cleaning: 2600mAh battery for long-lasting cleaning.
Quiet Cleaning: Cleans your home without disturbing you or your pets with working volume of 51dB.
Auto-Charging: Returns to the charging dock automatically when the battery gets low, and then restarts right where it left off.
OTA Updates Supported: Upgrade to the latest firmware via Tapo App for a better experience. More features to come.
Ultra-Slim, Moves Freely Under Furniture
Tapo RV20 Series is powered by MagSlim LiDAR Navigation, which integrated the LiDAR module into the robot's forefront, slimming down the robot by 0.78 in.
With the slender build, it slips under sofas, cabinets, and beds, reaching hidden dirt and grime that can't escape its sweep.
High Precision Mapping with MagSlim LiDAR Navigation
MagSlim LiDAR Navigation serves as the brain of the robot and accurately maps out your house in minutes, avoids omissions and repeated cleaning, and even works well in the dark.
Customizable Cleaning Fits Your Routine
3+1 Multi-Floor Local-Stored Maps
Accurately recognizes different floors and creates 3+1 multi-floor local-stored maps, to shape a full view of your house.
Virtual Walls and No-Go Zones
Set up areas you don’t want the robot to go, such as kids’ play areas or bedrooms in use.
Personalized Schedules
Start cleaning when you finish meals automatically, sync the robot’s routine to your daily habits.
Selected Room & Zone Cleaning
Select the room and Mark off specific areas which need the most attention to clean.
4-Level Suction for Flexible Needs
Combines 2000Pa suction power with dual side brushes, the robot effectively removes debris and dust from carpets and hard floors. Four vacuum modes with different levels of suction power meet various cleaning needs.
Auto-Boost - Automatically increases the suction power when encountering carpets.
Twin Side Brushes - Takes care of corners and edges while preventing dirt from splashing.
HEPA Filter - captures 99.9% of allergens as small as 0.3 microns.
Floating Suction Mouth - sticks closely to the ground to remove gap dust.
Intelligent, For Worry-Free Cleaning
Obstacle Detection - Accurately detects objects to roam around obstacles with d-ToF + infrared dual solution.
Anti-Drop Protection - Multiple cliff sensors help it avoid falling down stairs and ledges.
Climbs When Needed - Effortlessly climbs over doorsills and thick carpets under 2 cm / 0.79 in.
Auto Recharge - Cleans for up to 3 hours and auto recharges when the battery is low.
Quiet Cleaning
Triple noise suppression lowers noise levels down to 51dB while in use — quieter than a running microwave. Tapo cleans your home without disturbing you or your pets.
Speak to Clean
Pair with Amazon Alexa or Google Assistant to control the robot with simple voice commands. A series of Alexa custom skills are specially built for users to easily control how and when to start cleaning. Enjoy hands-free living.
Child & Pet Lock
Tapo RV20 prevents accidental and inconvenient starts with the child & pet lock. You can deactivate the device’s physical start button to prevent children or pets from accidentally turning the robot on.
Technical Specification
Battery
Battery Capacity: 2600 mAh
Recharge & Resume: Yes
Mapping & Navigation Features
Mapping/Path Planning: MagSlim LiDAR + Gyroscope
High-Precision Map: Yes
Obstacle Avoidance: Yes
Barrier-Cross Height: 20 mm/ 0.79 in
Anti-Drop Protection: Yes
Vacuuming Features
Max Suction Power: 2000Pa
Suction Level Adjustment: 4 levels
Dustbin Capacity: 800 ml
Dustbin Detection: Yes
HEPA Filter: H11
Noise: 51 dB (Quiet Mode) ; 60 dB (Default/Standard)
Carpet Boost: Yes
Mopping Features
Wet Mopping: No
App Features
Real-Time Tracking: Yes
Multi-Floor Mapping: Yes
Scheduled Cleaning: Yes
Virtual Walls: Yes
No-Go Zones: Yes
Zone Cleaning: Yes
Others
Wireless Connection: IEEE 802.11 b/g/n, 2.4 GHz band only ; Bluetooth 4.2 (only for setup)
Rated Input Voltage: 100-240 VAC, 50/60 Hz
Max Charging Power Consumption: 12.6W(DC16.8V 750mA)
Max Working Power Consumption: Robot Vacuum: 45W
Child & Pet Lock: Yes
Works with Google Home: Yes
Works with Amazon Alexa: Yes
Package Contents
1x Robot Vacuum Cleaner
1x Charge Base
1x Power Adapter
4x Side Brush
2x HEPA Filter
1x Cleaning Brush
User Manual






