UGREEN CM217-50966 2-in-1 Bi-Directional 4K HDMI Switcher - Black
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


FEATURES:
- Bi-directional switching: 2 input to 1 output and 1 input to 2 output modes
- 4K@60Hz Ultra HD support with HDR and zero lag or signal loss
- 3D & HDCP 2.2 compatible for smooth playback
- Universal compatibility with various devices
- Plug-and-play functionality for instant setup
- Premium aluminium alloy build
- Manual switch button: toggle between HDMI sources with a simple press
- Gold-plated HDMI ports reduces signal degradation for stable and high-quality video output
- Compact & lightweight design
| Brand | UGREEN |
|---|---|
| Tools & Accessories Type | AV Extenders |
Details
UGREEN CM217-50966 2 IN 1 Bi-Directional HDMI Switcher is a compact and highly efficient solution for seamless HDMI connectivity. Whether you need to switch between two HDMI input sources to a single display or share one HDMI source between two screens (one at a time), this device ensures smooth, high-definition transmission with zero signal loss. Supporting 4K Ultra HD at 60Hz, 3D video, and Full HD 1080p, it provides crystal clear visuals for gaming, streaming, and professional setups.
With its plug-and-play design, no external power is required, making installation effortless. Built with premium aluminium alloy, the switcher ensures durability and heat resistance, preventing performance issues over time. The manual switch button allows you to toggle between devices instantly, making it perfect for gaming consoles, laptops, TVs, projectors, and home theater systems. Ideal for gamers, professionals, and entertainment enthusiasts, the UGREEN Bidirectional HDMI Switcher offers a cost-effective and clutter free solution for HDMI management.
FEATURES:
- Bi-directional switching: 2 input to 1 output and 1 input to 2 output modes
- 4K@60Hz Ultra HD support with HDR and zero lag or signal loss
- 3D & HDCP 2.2 compatible for smooth playback
- Universal compatibility with various devices
- Plug-and-play functionality for instant setup
- Premium aluminium alloy build
- Manual switch button: toggle between HDMI sources with a simple press
- Gold-plated HDMI ports reduces signal degradation for stable and high-quality video output
- Compact & lightweight design
SPECIFICATIONS:
- Input Ports:
- 2x HDMI 2.0 (for 2 in 1 out mode)
- 1x HDMI 2.0 (for 1 in 2 out mode)
- Output Ports:
- 1x HDMI 2.0 (for 2 in 1 out mode)
- 2x HDMI 2.0 (for 1 in 2 out mode)
- Resolution Support: 4K@60Hz, 2K@120Hz, 1080p@144Hz
- HDMI Version: HDMI 2.0 & HDCP 2.2
- HDR Support: Yes
- 3D Video Support: Yes
- Material: Aluminium alloy casing with gold-plated connectors
- Colour: Black
- Switch Type: Manual button
- Compatible Devices: Projector, Laptop, Gaming Console, Monitor, PC, Television, DVD Player, Blu-ray Player
- Dimensions: 100 x 100 x 20 mm
- Weight: 39.97 g
WHAT'S IN THE BOX?
- UGREEN CM217-50966 2 IN 1 Bi-Directional 4K HDMI Switcher - Black x1








