Dell Pro 16 PC16250 Intel Core Ultra 5 Professional Laptop
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


| Brand | Dell |
|---|---|
| Notebook / Netbook Category | Advanced |
| Laptop Hard Drive Size | 512 GB |
| Laptop Hard Drive Type | NVME |
| Laptop Operating System | Microsoft Windows 11 Pro 64 bit |
| Laptop Processor | Intel Core Ultra 5 |
| Laptop Ram | 16 GB |
| Notebook / Netbook Screen Size | 15.6 inch |
| Portable Computer Types | Notebooks |
Details
Dell Pro 16 PC16250 AI PC - Series 2 Intel Core Ultra 5 235U, 1.60 / 4.90 GHz (12MB Cache, 12 Cores) Processor Frequency, Intel AI Boost, up to 12 TOPS, 16 GB 5600 MHz (1 x 16 GB) DDR5-SDRAM Memory, 512 GB M.2 PCIe SSD, Intel Graphics, 1920 x 1200 pixels Resolution, Non-touch, 16:10, Anti Glare, 300nits Full HD+ Display, 1080P FHD IR Camera, Backlit, with AI hotkey and Number pad Keyboard, Windows 11 Pro, 3 Years Warranty.
Product Overview
The Dell Pro 16 PC16250 AI PC features a Series 2 Intel Core Ultra 5 235U vPro processor (1.60-4.90GHz, 12 cores, 12MB cache) with Intel AI Boost NPU up to 12 TOPS, 16GB DDR5-5600 RAM, and 512GB M.2 PCIe SSD for efficient AI workloads and multitasking. Its 16-inch Full HD+ (1920x1200) 16:10 anti-glare display (300 nits), backlit keyboard with AI hotkey and numpad, 1080p FHD IR camera, fingerprint reader, and platinum silver clamshell design (starting at 1.92kg) deliver premium productivity. Robust connectivity includes Thunderbolt 4 USB-C (Power Delivery/DisplayPort 2.1), HDMI 2.1, Ethernet, powered USB-A, global headset jack, and Windows 11 Pro with 3-year ProSupport Onsite warranty for secure, future-ready enterprise use.

Features
•Powered by Series 2 Intel Core Ultra Processor, with Built-in AI
•Expansive 16:10 FHD+ Display
•Upgraded and Durable Design
Specifications
•Product Code: BTO105-PC16250-EMEA
•Description: Dell Pro 16 PC16250 AI PC
•Product type: Laptop
•Form factor: Clamshell
•Processor family: Series 2 Intel Core Ultra 5
•Processor model: 235U
•vPro security: Enabled
•Processor frequency: 1.60 / 4.90 GHz (12MB Cache, 12 Cores)
•NPU: Intel AI Boost, up to 12 TOPS
•Display diagonal: 40.6 cm (16")
•HD type: Full HD+
•Display resolution: 1920 x 1200 pixels
•Display: Non-touch, 16:10, Anti Glare, 300nits
•Internal memory: 16 GB 5600 MHz (1 x 16 GB)
•Internal memory type: DDR5-SDRAM
•Total storage capacity: 512 GB M.2 PCIe
•Storage media: SSD
•On-board graphics card model: Intel Graphics
•Keyboard: Backlit, with AI hotkey and Number pad
•Camera: 1080P FHD IR
•Fingerprint reader: Yes
•Operating system installed: Windows 11 Pro
•Mobile broadband: Not supported
•Product colour: Platinum Silver
•Weight: Starting at 1.92 kg
•Warranty: 3-year ProSupport Onsite
Ports & Slots
•USB 3.2 Gen 1 Type-A
•USB 3.2 Gen 1 Type-A with PowerShare
•RJ-45 Ethernet port (1 GbE)
•Wedge-shaped lock slot
•4.5mm barrel power delivery
•HDMI 2.1
•USB Type-C Thunderbolt 4 with Power Delivery 3.1 & DisplayPort 2.1
•USB Type-C with Power Delivery 3.1 & DisplayPort 2.0
•Global Headset Jack










