Vivotek 12MP Fisheye IP camera
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


| Brand | Vivotek |
|---|---|
| CCTV Product Types | Cameras |
Details
Vivotek 12MP Fisheye IP camera, 2944x2944 Maximum Resolution, 1/2.3" progressive CMOS in 4056x3040 image sensor, WDR Pro, Built-In IR illuminators effective up to 20 meters with Smart IR II, H.265 / H.264 / MJPEG Video Compression, 3 Video streams, 30 fps @ 2944x2944, 120 dB Dynamic range, Two-Way audio (Full Duplex), Built-In Microphone, Live viewing for up to 10 clients, 10 BASE-T/100 BASE-TX/1000 BASE-T Ethernet (RJ-45), Five-window Video motion detection & people detection & time Filter
Overview:
FE9391-EHV-v2
12MP, H.265, 20M IR, Smart Stream III, SNV, IP66, IK10
ImmerVision
WDR Pro
Smart IR II
NDAA
NEMA 4X
360° Surround View
Smart VCA
Features:
12-Megapixel CMOS Sensor
30 fps @ 2944x2944
360° 20M IR with Smart IR II
WDR Pro (120dB) for Improved Visibility in High Contrast Scenes
Smart Motion Detection to Reduce False Alarms
Smart VCA (Intrusion Detection, Crowd Detection, Loitering Detection)
Trend Micro IoT Security
Local Dewarp
VIVOTEK's FE9391-EHV-v2 is an outdoor fisheye network camera, featuring a detailed 12-Megapixel sensor for superb image quality. It has WDR Pro to maintain optimal image quality in high contrast lighting environments as well as H.265 compression with Smart Stream III to reduce bandwidth and storage consumption to a minimum. Equipped with IR illuminators and VIVOTEK's Smart IR II technology, the FE9391-EHV-v2 can see up to 20m radius in total darkness. The housing is IP66-rated for protection from rain and dust, as well as IK10-rated for robust protection against acts of vandalism. With added NEMA 4X protection, even more extreme offshore applications will not be an issue. The 12-Megapixel fisheye lens provides a 360 degree surround view with no blind spots, excellent for coverage of open areas such as airports, schools, parking garages, and more. The FE9391-EHV-v2 comes fully equipped with VIVOTEK's Smart VCA (Video Content Analysis). With AI based deep-learning and Smart Motion Detection, Smart VCA will enable users to quickly and accurately detect event triggers such as intrusion detection and missing object alerts. This suite of analytic functions is only available on our SUPREME line of products.
Specifications:
© 2022 Respective owners and brand holders. This table has been carefully researched and generated by Laptop Direct CC (https://www.laptopdirect.co.za), however, errors and omissions may occur. Only references to South Africa apply. All products are sourced in South Africa from the official suppliers and the warranty is that of the local supplier. E&OE. This table and our site's content may be used on condition that this notice and link remains intact and unaltered.
Specificationsspacer
Product Code VIVOTEK FE9391-EHV-V2spacer
System Information
Model FE9391-EHV-v2
CPU Multimedia SoC (System-on-Chip)
Flash 8 GB
RAM 2 GB
Camera Features
Image Sensor 1/2.3" Progressive CMOS in 4056x3040
Max. Resolution 2944x2944
Lens Type Fixed-focal
Focal Length f = 1.22 mm
Aperture F2.0
Iris Type Fixed Iris
Field of View 180° (Horizontal)
180° (Vertical)
180° (Diagonal)
Shutter Time 1/5 sec. to 1 / 32,000 sec.
WDR Technology WDR Pro
Day/Night Yes
Removable IR-cut Filter Yes
IR Illuminators Built-in IR illuminators, effective up to 20 meters with Smart IR II, IR LED*4
Minimum Illumination 0.1 lux @ F2.0 (Color)
<0.005 lux @ F2.0 (B/W)
0 lux with IR illumination on
Pan/Tilt/Zoom Functionalities ePTZ: 12x digital zoom (12x on IE plug-in)
Storage Seamless Recording to MicroSD/SDHC/SDXC card and recording to network-attached storage (NAS)
Built-in Installation Aids Pixel calculator
Video
Video Compression H.265, H.264, MJPEG
Maximum Frame Rate 30fps @ 2944x2944 (WDR off)
20fps @ 2944x2944 (WDR on)
Maximum Streams 3 video streams (up to 8 configurable profiles)
S/N Ratio 56.9 dB
Dynamic Range 120 dB
Video Streaming Adjustable resolution, quality and constant bit rate control, Smart Stream III
Image Settings General settings: video title and time stamp overlay, video orientation (flip, mirror), day/night settings, anti-overexposure, Image settings: white balance, image adjustment (brightness, contrast, saturation, sharpness, gamma curve), defog, 3DNR, Exposure: BLC, exposure control, AE speed adjustment, WDR, Privacy mask, Scheduled profile settings, Pixel calculator
Display Mode Client Dewarping
Ceiling mounted: 1O Fisheye, 1P Panoramic, 2P Two Panoramics, 1R One Region, 4R Four Regions, 1O3R One Fisheye Three Regions, 1O8R One Fisheye Eight Regions
Wall mounted: 1O Fisheye, 1P Panoramic, 1R One Region, 4R Four Regions, 1P2R One Panoramic Two Regions, 1P3R One Panoramic Three Regions, 1O3R, One Fisheye Three Regions
Local Dewarping
Ceiling mounted: 1O Fisheye, 1P Panoramic, 2P Two Panoramics, 1R One Region, 4R Four Regions
Wall mounted: 1O Fisheye, 1P Panoramic, 1R One Region, 4R Four Regions
Audio
Audio Capability Two-way audio (Full duplex)
Audio Compression G.711, G.726
Audio Interface Built-in microphone
External microphone input (FE9391-EHV-v2 (IO Cable), P/N 100273700G version only)
External line output (FE9391-EHV-v2 (IO Cable), P/N 100273700G version only)
Effective Range 5 meters
Network
Users Live viewing for up to 10 clients
Security Access list, digest authentication, HTTPS, IEEE 802.1x, password protection, secure boot, signed firmware, Trend Micro IoT Security (brute force attack event, cyberattack event, quarantine event), user access log, user account management
Protocols 802.1X, ARP, Bonjour, CIFS/SMB, DDNS, DHCP, DNS, FTP, HTTP, HTTPS, ICMP, IGMPv3, IPv4, IPv6, NTP, PPPoE, QoS (CoS/DSCP), RTSP/RTP/RTCP, SMTP, SNMP, SSL, TCP/IP, TLS 1.2, UDP, UPnP
Interface 10 Base-T/100 Base-TX/1000 Base-T Ethernet (RJ-45)
*It is highly recommended to use standard CAT5e & CAT6 cables which are compliant with the 3P/ETL standard.
ONVIF Profile G, S, T supported
Solution Integration
Smart Motion Detection Five-window video motion detection, people detection, time filter
Smart VCA Intrusion detection, loitering detection, line crossing detection, unattended object detection, missing object detection, crowd detection, running detection
VADP Package Deep Learning VCA (Smart Motion Detection, Smart VCA), Stratocast, Trend Micro IoT Security (3-year free trial)
Alarm and Event
Event Trigger Audio detection, camera tampering detection, cybersecurity events (brute force attack event, cyberattack event, quarantine event), digital input, manual trigger, motion detection, periodical trigger, recording notification, SD card life expectancy, shock detection, system boot
Event Action Event notification via audio clip*, digital output, email, HTTP, FTP, NAS server, SD card
File upload via email, HTTP, FTP, NAS server, SD card
General
Connectors RJ-45 cable connector for 10/100 Mbps PoE network connection
*FE9391-EHV-v2 (IO Cable), p/n 100273700G version (DC 12V power input, audio line input, audio line output, digital input*1, digital output*1)
LED Indicator System power and status indicator
Power Input IEEE 802.3at PoE Class 4
Power Consumption Max. 22.5 W/9.55 W (IR on/off)
Dimensions ø 150 x 68.2 mm
Weight 701 g
Certifications EMC: CE (EN 55032 Class A, EN 55024), FCC (FCC Part 15 Subpart B Class A), VCCI (VCCI-CISPR 32 Class A)
Safety: UL (UL 62368-1), CB (IEC/EN 62368-1, IEC/EN 60950-22)
Environment: IK10 (IEC 62262), IP66 (IEC 60529), NEMA (NEMA 250 Type 4X)
IA: BIS (IS 13252)
Operating Temperature Starting Temperature:
-20°C ~ 50°C (-4°F ~ 122°F)
Working Temperature:
-40°C ~ 55°C (-40°F ~ 131°F) (IR off)
-40°C ~ 50°C (-40°F ~ 122°F) (IR on)
Humidity 90% RH (non-condensing)
System Requirements
Operating System Microsoft Windows 10/8/7
Mac 10.12 (Chrome only)
Web Browser Chrome 58.0 or above
Internet Explorer 10/11
Other Players VLC: 1.1.11 or above
Included Accessories
Packing Contents Quick installation guide, alignment sticker, desiccant bag, screw driver, screw pack
DORI (EN 62676-4 Standard)
Detect (25PPM/ 8PPF) 31.5 m (103.3 ft)
Observe (63PPM/ 19PPF) 12.5 m (41 ft)
Recognize (125PPM/ 38PPF) 6.3 m (20.7 ft)
Identify (250PPM/ 76PPF) 3.1 m (10.2 ft)


