Vivotek 2MP IR Outdoor WDR Pro Remote Focus Bullet Camera
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


| Brand | Vivotek |
|---|---|
| CCTV Product Types | Cameras |
Details
Vivotek 2MP IR Outdoor WDR Pro Remote Focus Bullet Camera
The IB9367-EHT-v2 is a newly revamped outdoor fixed bullet network camera that delivers 1920x1080 resolution at up to 60 fps with two lens alternatives: a wide 2.7-13.5 mm lens for surveillance of broad areas, and a telephoto zoom 5-50 mm lens for surveillance from a distance. This well-designed, outdoor-ready camera features the latest VIVOTEK SNV, WDR Pro and Smart IR II technology to present clear image quality in both low light and high contrast environments. It also offers a variety of built-in cybersecurity capabilities and AI-powered video analytics with IP66, IP67, IK10, NEMA 4X and supports operation without heaters in temperatures ranging from -40 °C to 60 °C (-40 °F to 140 °F), making it ideal for diverse outdoor surveillance scenarios.
Spend Less, Save More
The brand new Installation-friendly mechanical design has made installation easier more hassle-free than ever. Installation of the camera now requires only 1 screw for 3-axis adjustment, saving in both time and expense and allowing the user to focus attention on service and upgrades. Featuring wireless access via the supported proprietary Wi-Fi dongle, the view angle and position can be easily adjusted during installation. Additionally, it offers two lens alternatives: a wide 2.7-13.5 millimeters lens for surveillance of broad areas, and a 10x optical zoom telephoto 5-50 millimeters lens for surveillance from distances of up to 100 meters. The camera can operate without a heater at temperatures ranging between -40 °C to 60 °C, and thus is more energy efficient.
Make Your Surveillance Easier And Smarter
VIVOTEK took advantage of its extensive experience in the surveillance field and vast image databases to develop an AI-powered detection engine for people forms. Based on a people silhouette database and rapid responses via a pre-trained deep learning model, the smart engine instantly recognizes the appearance of people forms in the video surveillance area which helps greatly reduce false alarms comparing to the conventional motion detection.
Protect Your Digital Privacy And Assets
Harmonizing the camera with various built-in cybersecurity capabilities, VIVOTEK promises to keep your data safe and secure. Signed firmware, secure boot and Trend Micro IoT Security ensure only the trusted firmware with VIVOTEK digital signature can be installed, protect the system from attacks or infections by malicious unauthenticated code every time you boot up and provide multi-layer protection with the latest signature upgrades.
Specifications:
60 fps @ 1920x1080, 2.7 ~ 13.5 mm or 5 ~ 50 mm Lens
H.265 Compression Technology with Smart Stream III
Installation-friendly Design
Weather-proof IP66, IP67 and Vandal-proof IK10, NEMA 4X-rated Protection
SNV (Supreme Night Visibility) for Low Light Conditions
WDR Pro for Unparalleled Visibility in Extremely Bright and Dark Environments
Built-in IR Illuminators up to 50/100M with Smart IR II
Signed Firmware and Secure Boot
AI-powered Smart Motion Detection and Smart VCA
Cyber Protection via Trend Micro IoT Security


