Vivotek FE9382-EHV-V2 6MP H.265 fisheye IP camera with F1.6 lens
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


| Brand | Vivotek |
|---|---|
| CCTV Product Types | Cameras |
Details
Vivotek FE9382-EHV-V2 6MP H.265 fisheye IP camera with F1.6 Lens, 8GB Flash, 2 GB RAM, Multimedia SoC, 1/1.8" progressive CMOS image sensor, 2048 x 2048 Maximum Resolution, Fixed-focal Lens Type, Fixed iris, WDR Pro, Built-in IR illuminators effective up to 20 meters, 12x Digital Zoom, Two-way audio, Built-in Microphone, RJ-45 cable connector for 10/100 Mbps Network/PoE connection, IEEE 802.3af PoE Class 0 power Input. Lens Type: Fixed-focal; Focal Length: f = 1.245 mm; Aperture: F1.6; Auto-iris: Fixed iris; Field of View: 180 degrees (Horizontal); 180 degrees (Vertical); 180 degrees (Diagonal)
Overview:
FE9382-EHV-v2 - 6MP, H.265, 20M IR, WDR Pro, IP66, IK10, NEMA 4X
H.265, H.264, MJPEG
WDR Pro
Smart IR II
Smart Stream III
Trend Micro IoT Security
Sm
Features:
H.265 Compression Technology
30 fps @ 2048x2048
SNV (Supreme Night Visibility) for Low Light Conditions
Smart Stream III to Optimize Bandwidth Efficiency
WDR Pro for Improved Visibility in Extremely Bright and Dark Environments
360° 20M IR with Smart IR II
Smart Motion Detection to Reduce False Alarms
Smart VCA (Intrusion Detection, Crowd Detection, Loitering Detection)
Trend Micro IoT Security
Built-in Microphone
Weather-proof IP66-rated and Vandal-proof IK10/NEMA 4X-rated Housing
The new 6-Megapixel FE9382-EHV-v2 is the latest update to an already stellar VIVOTEK 360° fisheye product line. The FE9382-EHV-v2 is a true day/night camera, with a removable IR-cut filter and 360° IR illumination up to 20 meters radius with Smart IR II technology. It supports up to 30fps at full 6MP resolution as well as WDR Pro 120dB to maintain excellent image quality in high contrast lighting environments. These features greatly enable the FE9382-EHV-v2 to provide clear images 24 hours a day.
To meet the demands of any harsh outdoor application, the FE9382-EHV-v2 is also armed with an IP66-rated housing for protection from rain and dust, as well as IK10-rated for robust protection against acts of vandalism. With added NEMA 4X protection, even more extreme offshore applications will not be an issue.
Lastly the FE9382-EHV-v2 comes fully equipped with VIVOTEK's Smart VCA (Video Content Analysis). With AI based deep-learning and Smart Motion Detection, Smart VCA will enable users to quickly and accurately detect event triggers such as line crossing and missing objects alerts. This suite of analytic functions is only available on our SUPREME line of products.


