Vivotek IB9368-HT 2MP Outdoor Network Bullet Camera with Night Vision
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


Monitor an outdoor area with the IB9368-HT 2MP Outdoor Network Bullet Camera from Vivotek. This camera uses a 1/2.9" progressive scan CMOS sensor to capture 1920 x 1080 resolution video at 30 fps. Two IR LEDs provide up to 98' of night vision. The camera's 2.8-12mm motorized varifocal lens delivers a 93 to 32° horizontal field of view. A memory card slot accepts microSD/SDHC/SDXC cards up to 128GB (available separately). Integrated PoE technology simplifies connectivity by enabling the transfer of power and data through a single cable.
| Brand | Vivotek |
|---|---|
| CCTV Product Types | Cameras |
Details
Monitor an outdoor area with the IB9368-HT 2MP Outdoor Network Bullet Camera from Vivotek. This camera uses a 1/2.9" progressive scan CMOS sensor to capture 1920 x 1080 resolution video at 30 fps. Two IR LEDs provide up to 98' of night vision. The camera's 2.8-12mm motorized varifocal lens delivers a 93 to 32° horizontal field of view. A memory card slot accepts microSD/SDHC/SDXC cards up to 128GB (available separately). Integrated PoE technology simplifies connectivity by enabling the transfer of power and data through a single cable.
This bullet camera complies with ONVIF profiles G and S, making it compatible with a wide range of surveillance devices. It is housed in an IP66- and IK10-rated enclosure that is suitable for outdoor use in areas at risk of vandalism.
Features:
Multimedia SoC CPU
Removable IR cut filter enables day and night functionality
Supreme Night Visibility (SNV) for low-light conditions
Smart IR technology
H.265, H.264, and MJPEG video codecs
Three simultaneous streams
Smart Stream III optimizes bandwidth efficiency
Seamless recording
Fixed iris
Remote focus
4.3x optical and 48x digital zoom
Camera pivots 90° vertically
180° rotation range
WDR Pro (120 dB)
68 dB S/N ratio
Image settings include time stamp, text overlay, flip & mirror, configurable brightness, contrast, saturation, sharpness, white balance, exposure control, gain, backlight compensation, privacy masks, scheduled profile settings, highlight compensation, defog, 3D-DNR, and video rotation
Five-window video motion detection
Alarm triggers include motion detection, periodical trigger, system boot, recording notification, camera tampering detection, manual trigger, microSD card life expectancy, and cybersecurity (brute force attack event, cyberattack event, quarantine event)
Event notification via email, HTTP, FTP, NAS server, and microSD card
File upload via email, HTTP, FTP, NAS server, and microSD card
100M Ethernet
System power and status LED indicators
Live viewing for up to ten clients
Compatible with Microsoft Windows 7 and 8, Mac 10.12 (Chrome only), Chrome 58.0 or above, Internet Explorer 10 and 11, VLC 1.1.11 or above, Trend Micro IoT Security, Stratocast, Amazon Web Services, VAST VMS, and Shepherd camera management tool
CE, FCC Class B, UL, LVD, VCCI, and C-Tick certified


