Vivotek IB9387-HT-A outdoor IK10 bullet 5MP IP camera with Motorized / Vari-focal
Frequently Asked Questions
When will I receive my order?
- 1–2 business days (Gauteng & JHB Areas)
- 2–3 business days (Main Centres)
- 3–4 business days (Regional Areas)
Can I collect my order?
We currently offer delivery only. Our operations are warehouse based and not open to the public, which helps us dispatch orders faster, maintain stock accuracy, and keep pricing competitive. All deliveries are handled by trusted couriers with tracking, and you can add optional shipping insurance at checkout for extra peace of mind.
If you have an urgent request or special delivery instruction, please contact us via [email protected] or live chat and we will do our best to assist.
Which payment methods do you accept and why does my total change if I choose a method other than EFT Bank Transfer at checkout?
We accept a wide range of payment methods including EFT Bank Transfer, Ozow, PayFast, PayFlex, SnapScan, and major debit/credit cards. All prices shown on Cliqtosave already include an EFT Bank Transfer discount, which applies only when you pay via direct EFT.
If you choose a different payment method at checkout, the EFT discount does not apply and the standard price is shown before you confirm payment.
| Payment method (standard price applies) | Typical variance vs EFT price |
|---|---|
| Capitec Pay via Ozow / PeachPayments (EFTSecure) | 1.76% |
| Ozow InstantEFT | 3.00% |
| PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou / 1Voucher) | 4.20% |
| SnapScan / PeachPayments (Apple Pay) | 3.52% |
| PayFast (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Codes, RCS Store Cards, Zapper, Scan to Pay) | 4.20% |
| PayFlex / PeachPayments (ZeroPay) | 6.43% |
Example: If a product shows R1,000 with the EFT discount and you choose a method listed above with 3.52% variance, the standard price shown at checkout would be R1,035.20. You will see the total before payment.
Variances reflect partner processing models and may change. EFT has no additional variance. Last updated: 23 Oct 2025.
Are your prices VAT inclusive?
Yes. All prices displayed on our website are VAT inclusive. The price you see on each product page already includes VAT.
Do you provide a Tax Invoice?
Yes. We provide Tax Invoice. You may request a copy by emailing [email protected] after you receive your order’s tracking details.
My product is faulty. How do I start a warranty or return process?
Please file an RMA (Return Merchandise Authorization) directly on our website. Click here to learn how to file a return or warranty claim at Cliqtosave Online . You can also start the process by emailing us at [email protected]. Our support team will assist you as soon as possible.
Do you offer bulk discounts?
Our listed prices are already market competitive. However, depending on the required quantity and total order value, we may be able to offer better pricing. Email us at [email protected] or chat with us live on our website to discuss your bulk requirements.
Do you provide formal quotations?
Yes, we provide formal quotations for products available on our website. Please email your request to [email protected] and include the product SKU or product link so we can prepare an accurate quote.
I found the same product cheaper somewhere else. Can Cliqtosave match the price? Recommended
Yes. If you find the same product listed at a lower price from another reputable South African online store, please share the product link with us through live chat or email [email protected]. We will review the offer and do our best to match or beat the price, depending on costs, stock availability, and market conditions at that time.
Do you provide insurance on shipping?
Yes. We offer both insured and non-insured shipping options at checkout. For extra peace of mind, you can select optional shipping insurance at 2.5% of the product price. This covers your order in the unlikely event of loss or damage during transit. If you do not select this option, your shipment will be sent without insurance.
Do you offer Free Shipping?
Yes, we offer Free Shipping on orders above R2,499. Please note that larger or heavier items might incur a courier surcharge. We will notify you after your order is placed if any additional surcharge applies.
Volumetric note: A surcharge may apply if the package’s volumetric weight
(length × breadth × height ÷ 4000) exceeds 10 kg.
I thought shipping was free over R2,499. Why did I receive an email from Cliqtosave saying there is a courier surcharge on my order? Recommended
We completely understand that this can be confusing. Here is why:
At Cliqtosave, we strive to offer the best product prices in South Africa. To make this possible, our Free Shipping on orders above R2,499 applies to orders within 10 kg actual or volumetric weight.
However, courier companies charge extra for shipments exceeding that range, based on package size, weight, and distance.
Rather than increasing our product prices for everyone, we prefer to keep prices low for all customers and only apply a courier surcharge when needed.
This approach ensures fair and transparent pricing while allowing us to absorb most standard delivery costs.
You can always request a shipping quote before placing an order by simply sending us the product SKU or product link/URL through live chat or emailing [email protected].
Delivery Turnaround Time:
1 - 2 Business Days (Gauteng & JHB Areas)
2 - 3 Business Days (Main Centers)
3 - 4 Business Days (Regional Areas)
Please note: pricing visible is already subject to the following discount applicable only to EFT payments.
- 1.76% Capitec Pay via Ozow Payment and PeachPayments (EFTSecure)
- 3.00% Ozow InstantEFT Payment
- 4.20% PeachPayments (Visa, Mastercard, American Express, Scan to Pay, 1ForYou (1Voucher))
- 3.52% SnapScan Payment and PeachPayments (ApplePay)
- 4.20% PayFast Payment (Visa, MasterCard, American Express, MobiCred, Samsung Pay, Bank QR Code Apps, RCS Store Cards, Zapper, Scan to Pay)
- 6.43% PayFlex Payment and PeachPayments (ZeroPay)


- 30 fps @ 2560x1920, 60 fps @ 1920x1080
- H.265 Compression Technology
- Smart Stream III to Optimize Bandwidth Efficiency
- SNV (Supreme Night Visibility) for Low Light Conditions
- WDR Pro to Provide Extreme Visibility in Extremely Bright or Dark Environments
- Built-in IR illuminators, effective up to 50 meters
- Smart IR II Technology to Avoid Overexposure
- Smart Motion Detection to Reduce False Alarms
- Smart VCA (Intrusion Detection, Loitering Detection, Line Crossing Detection)
- Trend Micro IoT Security
- Weather-proof IP66, IP67 and Vandal-proof IK10-rated Housing
| Brand | Vivotek |
|---|---|
| CCTV Product Types | Cameras |
Details
Vivotek IB9387-HT-A outdoor IK10 bullet 5MP IP camera, 30 FPS @ 2560x1920, 60 FPS @ 1920x1080, H.265 Compression technology, Smart stream III, Snv, WDR Pro, Built-in IR illuminators effective up to 50 meters, Smart IR II technology, Smart motion detection, 1/2.7" progressive CMOS image sensor, 2560 x 1920 (5MP) Maximum Resolution, Motorized / Vari-Focal / remote focus Lens Type, P-iris iris Type, Two-way audio (Full duplex), External Microphone Input, External line Output, 10 BASE-T/100 Base-TX Ethernet (RJ-45)
Overview:
IB9387-HT-A - 5MP, H.265, 2.7~13.5mm, 50M IR, WDR Pro, SNV
SNV
WDR Pro
Smart IR II
Smart Motion Detection
IP67
Trend Micro IoT Security
Features:
30 fps @ 2560x1920, 60 fps @ 1920x1080
H.265 Compression Technology
Smart Stream III to Optimize Bandwidth Efficiency
SNV (Supreme Night Visibility) for Low Light Conditions
WDR Pro to Provide Extreme Visibility in Extremely Bright or Dark Environments
Built-in IR illuminators, effective up to 50 meters
Smart IR II Technology to Avoid Overexposure
Smart Motion Detection to Reduce False Alarms
Smart VCA (Intrusion Detection, Loitering Detection, Line Crossing Detection)
Trend Micro IoT Security
Weather-proof IP66, IP67 and Vandal-proof IK10-rated Housing
VIVOTEK IB9387-A is a series of outdoor bullet network cameras offering up to 30 fps @ 5-Megapixel or 60 fps @ full HD sensor with superb image quality at all resolutions or frame rates. Featuring VIVOTEK SNV and WDR Pro technology, IB9387-A Series is capable of capturing high quality image whether in high contrast or low light environment.
The IB9387-A series offers remote focus lens for different user scenario. The IR illuminators are equipped with 50 meter effective range for better night visibility. For harsh outdoor environment, IB9387-A series is encased in IP66, IP67 and IK10 housing, making it impervious to rain and dust.
Employing VIVOTEK's smart stream III technology and H.265 codec support, the IB9387-A Series reduces bandwidth up to 90%* while keeping great image quality. Additionally, VIVOTEK VADP (VIVOTEK Application Development Platform) allows users to add customized application for various application and user scenarios.
The IB9387-A series also now includes a new wave of advanced Video Content Analysis (VCA) - Smart VCA, including intrusion detection, loitering detection, line crossing detection, unattended object detection, missing object detection, face detection. These features are the next steps in elevating surveillance cameras from image capturing devices to advanced notification instruments, allowing users to see more in smarter ways.


